1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.
If you are experiencing problems using HDMI input, suggest do the followings: Please check below on monitor: Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC. Please check below on PC: Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...
In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage. If this did not occur in the past but appeared recently, please contact ViewSonic service center.
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
Please follow below steps: Open OSD menu: (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the monitor. (2) For monitors with buttons behind the monitor, press the second button from the top. (3) For monitors with a joystick...
If the image doesn’t fit the screen, please do the following: 1.Check the applied resolution to make sure that they match the settings recommended in the user guide. To check the resolution in Windows: (1)Settings > Display > Click on the display that user wants to change the setting (2)Change the display resolution for ...
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
Dual monitor setup is simple to configure on modern computers. Windows will automatically detect and configure the displays. Requirement: 1. Windows 7 or later. 2. A PC or laptop with at least 2 video out ports. 3. 2 monitors. After connected 2 monitors to 2 video out ports, Windows will automatically load the drivers and present a...