Why sometimes touch response seems a bit slow?

CPU or memory overloading may cause slow touch response. Please stop some application running in the background under Windows.

How to make sound output from external speaker bypass integrated speaker in IFP30/50 series?

Please connect an audio cable from the AUDIO OUT connector on the IFP30/50 to an external amplifier or active speaker with a power adapter.

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

How can I lock the touch function on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model:   1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the touch fun...

What to do if an error message "No signal" appears on my IFP while connecting to an external device?

Please check IFP/device/cable:   1.Check settings on IFP. a. Please check and make sure the correct input source is selected. b. Try different HDMI port on IFP.   2.Please check setting on laptop/PC.    If a Windows-based notebook is connected, press "Windows Key + P" and make sure the Project       settings is either on Duplicate or Ext...

Where do I find IFP50/30/70 series touch driver for Mac?

Please download the touch driver for Mac in below link or visit the product page on our website.    IFP 50-1/50 Gen 1: Download IFP 30: Download IFP 50-2/50-2 EP/50 Gen2/50-3/50-3A/50-3B/50-3 Gen 3/70: Download

What to do when the touch function gets no response from all input sources on my IFP5550, IFP6550, IFP7550, IFP8650?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3,  IFP70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70   Please press the following front panel button combination in sequence to unlock the touch function.   “VOL+”, “VOL+”, “VOL+”, “SETT...

When I login Google Drive or OneDrive, is it possible not to reveal the password letter by letter?

The login page is design by Google(Google Drive) or Microsoft(OneDrive), so we cannot change the typing password in the letters are visible and then hide design.

How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

How to install custom apps in the Android module for IFP50 series displays?

Please follow below instructions to add apps:   The Android operating system is an open source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps to begin installing custom applications.      1. Downloading the Application  a. Download the application (.apk) file ...