Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

Is it possible to select different time zone for date

The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

How to activate the preinstalled Windows 10 trial in VPC10/VPC14?

1. Purchase the product key online or via Microsoft distributor. 2. Once you have the key, click “Start > Settings > Update & security > Activation > Change the product key”, then enter the new product key then click Next to Activate.

I want to expand VPC14-WP RAM and SSD, what is the suggestion?

RAM and SSD are both standard interface, you can buy them on the market. For RAM, we suggest no more than 16GB x 2. (8GB x 2 for VPC10-WP)

Is it OK to use 10M HDMI cable to connect IFP50(HDMI out port) with project(HDMI in port)? What HDMI cable(brand) is recommend?

If possible, please use the HDMI cable shorter than 5M. If really need to use 10M HDMI cable, please to purchase high quality HDMI cable.

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.