What to do when the IFP firmware update process failed and cannot enter the system?

1. Find your product's model number and visit ViewSonic's website to download the firmware. 2. Save the *.zip file to a local disk. 3. Extract the firmware files to a USB drive. a. For Gen. 1 units (IFPxx50), extract 'upgrade_510’ folder to the root of your USB drive (FAT32).  b. For Gen. 2 units (IFPxx50-2/IFP50-2 EP), extract ‘upgrade_5...

Where do I find IFP50/30/70 series touch driver for Mac?

Please download the touch driver for Mac in below link or visit the product page on our website.    IFP 50-1/50 Gen 1: Download IFP 30: Download IFP 50-2/50-2 EP/50 Gen2/50-3/50-3A/50-3B/50-3 Gen 3/70: Download

What is the USB Type-C specification and video streaming compatible device by IFP6570 and IFP8670?

ViewSonic’s IFP6570 and IFP8670 USB Type-C port supports the below specifications: 1. DP alt mode: supported with DP1.4 (4K@60hz) 2. Power delivery specification: 60W (5V3A、9V3A、12V3A、15V3A、20V3A) 3. USB data transfer rate specification: USB 2.0 (480 Mbps) Note: USB Type-C refers to the connector type, not the capability of...

What to do if I want to power on IFP50 by RS232 LAN command?

1. You need to switch the Standby Mode to "Sleep" On IFP50. Please refer to this FAQ if you can not switch to this mode. 2. You can now use RS232 LAN command to power On/Off the IFP50 series.

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController.   <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

How can I freeze CDE7500/CDE8600 screen?

 You can press FREEZE button on remote control to freeze the screen.

What to do if IFP50 sleep option is grey out?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP 9850-3 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP 9850-3 3. Europe: IFP**50, IFP**50-2EP,. IFP 9850-3 EP Please update IFP to the latest FW version via OTA or by USB file from ViewSonic website. Then you can select sleep without key file.

What to do if ViewBoard 2.1 shows “Trial” status?

ViewBoard 2.1 will automatically be activated when PC/laptop connects to IFP50/70 with an USB touch cable or please purchase a key to get it activated permanently.

How to wake up IFP7560 from Sleep mode when connected to notebook?

There are some suggestions:   1.If IFP is under Sleep mode, please re-plug HDMI cable.   2.If IFP is on, turn windows to Hibernation (S4) mode, then IFP to Sleep mode. Wake up notebook then IFP will be awaken.