Why isn't there any response while trying to connect IFP5550/IFP6550/IFP7550/IFP8650 by RS232?

1. A RS232 crossover cable and a RS232 adapter are included in the package of IFPxx50 series. Make sure to install both RS232 cable and adapter. 2. Make sure to set the communication settings below correctly     - Baud Rate Select: 9600bps (fixed)     - Data bits: 8 bits (fixed)     - Parity: None (fixed)     - Stop Bits: 1(fixed)  3.If...

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

Why can't I adjust the Hue and Sharpness settings on the slot-in PC and HDMI source?

The Hue and Sharpness settings are only adjustable for the Analog source such as AV in /VGA source.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below:   You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the font panel but...

What's the difference in audio output when connected to S/PDIF OUT(COAX OUT/OPTICAL) and AUDIO OUT on IFP?

1. S/PDIF:       When connected via COAX OUT or OPTICAL port to an external amplifier, the output signal level is fixed.    With this connection, both built-in and external speakers will output audio.        You need to adjust volume on IFP speaker via IFP volume control button or remote control and adjust volume on external speaker by...

Why sometimes touch response seems a bit slow?

CPU or memory overloading may cause slow touch response. Please stop some application running in the background under Windows.

How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function.  2.Connect IFP and player in HDMI cable.  3.Please turn on HDMI CEC function in “Input Setting” on IFP. <Note> Not all HDMI ports on IFP support CEC, please check UG to identify which port(s) support(s)

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.