How do I show 3rd party open source library licenses?

Please follow below instruction to get open source library license. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Show 3rd party open source library licenses"

Why is my video not playing when I import it to myViewBoard?

This may occur when you are importing .mpeg2 files. In order to play .mpeg2 files in myViewBoard for Windows, we need to decode the video. Identify your file: Right click on the video Left Click on Properties Identify your video file format under "Type of file" Download decode package here and ecode your video file after d...

Embed browser using “Make the current web page become a tool” show blank, and video(Youtube/Clips) out to the canvas that show blank

Problem statement: When the functions of the following paths are used, the content will become abnormal blank situation:    (1) Floating toolbar > Embed browser > “Make the current web page become a tool” o the canvas. (2) Main toolbar > Magic Box > myViewBoard Clips > “Make the current web page become a tool” to the canvas. (3) Main ...

I cannot send my screen to ViewBoard with the Cast In function because of “myViewBoard extension is disabled” alert in Chrome

Since the Chrome extension is an application installed on your Chrome browser, the myViewBoard team will continuously update it in order to provide the best user experience. When you see the orange exclamation point icon (!) in the top right corner of your browser window (as seen below), please click “Accept permission”. After you accept permi...

How Can I Play MP4 (H.264) Content in my Default Browser?

For myViewboard Windows users, the current production version is limited by the Chromium Embedded Framework (CEF) and cannot support MP4 videos in codec H.264.  Users can either download the MP4 in another codec, or choose to play the YouTube video in another application (outside of myViewBoard). Please check the video codec, and then c...

Which Android versions are supported on the myViewBoard app?

The myViewBoard app supports Android 5.0 and newer

What's the requirement of network bandwidth to ensure myViewBoard functions smoothly?

The ViewBoard IFP display is based on Android and supports a "Shared" Ethernet connection between the ARM based Android TV Scaler and the x86 Windows slot-in PC, if installed.  There limitation of this is that the slot-in PC will only receive a 100M Ethernet connection even if the Android Platform is receiving 1000M (GB) Ethernet. Please u...

How do I find the help page for myViewBoard?

Please follow below instrucon to see help page. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Go to myViewBoard.com Help page"

How do I collect and show the PC's information?

Please follow below instruction to get PC information. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Collect and show the PC's information"

What to do if a participant's screen can't be seen but only a black screen is visible on myViewBoard for Windows even the participant's in the cast moderation list?

Please follow below instrucitons to solve the issue. 1. Turn off the participant's connection then turn it back on again 2. Ask participant to reconnect