How to do when my screen doesn’t display native resolution after Windows 10 update?

Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop  and click   Change screen resolution of the display.   Under Display Resolution select Recommended resolution. A wi...

Why a black border on the top/bottom or sides of the image from the projector?

Please check below:   1.Plesae refer to the user guide and adjust Aspect ratio with example below.   2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.

How to clean the projector lens

To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto the lens. Avoid abrasive cleaners/solvent, as they may permanently damage the lens. In a circular motion gently wipe the lens clean. Replace lens cap if projector is not to be used.

The AC adapter for the projector does not work

Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet.  Although it may sound obvious, the adapter can become loose without even knowing.  If it's not plugged in all the way, it can make it seem like the adapter is not working, but it may just not be getting power from the wall...

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

What devices support USB Type C video streaming on M1, M1+, M2 and X10-4K?

The USB Type-C port on your device must support DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type-C refers to the connector type, not the capability of the port itself, and please note that not all USB Type-C ports support video output (Video over USB Type-C). USB Type-C ports with any of the following symbols nearby will be...

How to adjust the image size on a projector?

  The projector's image size is determined by the distance between the projector itself and the screen.   You can adjust the screen size by repositioning the projector, the image size and the distance needed will be shown in the projector user's manual.   Some projectors also come with a zoom ring for the finer adjustment.

What's the duration of Security Update Support for ViewSonic Consumer Projectors?

ViewSonic will offer security update support to the below consumer projector products in compliance with the UK’s Consumer Connectable Product Security Regime until the dates specified below. Product End of Support LS741HD/   VS19894/ CPD60HD/ HC60HD/ T60HD/ KL60HD/ V60HD/ LS741HDE/ LS741HDP/ LS741HDC/   LS751HD/ VS19337/ CPD42HD/ ...

Why am I unable to do wireless casting from my laptop via PJ-WPD-700?

For wireless casting via PJ-WPD-700, it's necessary to connect to an USB-C port of laptop/desktop which supports DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type C refers to the connector type, but not the capability of the port itself. Also, not all USB Type C ports support video output (Video over USB Type C). USB-C ports...

How to wirelessly mirror mobile phone/tablet screen to a smart projector?

Please follow below steps:   Connect your device and projector to the same Wi-Fi network.           2. On projector, go to Home > Screen Mirroring, there is projector's device name shown at the upper right               location. (e.g. "ViewSonic PJ-XXXX")          3.On your phone/tablet, do the following:   iOS: Access...

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