What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room.  For example, students in elementary schools will have a lower average height compared to high school.  Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...

Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3).  Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below:   You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the font panel but...

What to do when the touch function gets no response from all input sources on my IFP5550, IFP6550, IFP7550, IFP8650?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3,  IFP70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70   Please press the following front panel button combination in sequence to unlock the touch function.   “VOL+”, “VOL+”, “VOL+”, “SETT...

Can I use my Chromebook to cast on the screen of IFP?

Yes, please download and install the vCastSender on the Chrome Web Store.

How to disable IFP5550/6550/7550/8650 USB port?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**70   Please use remote control to enter debug menu via pressing INPUT 9 9 1 in sequence, then go to Other Setting--àUSB Disk Enable a...

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

I can’t get the date and time auto sync for IFP7550, what’s the server address?

The server information shown below. NTP server: 2.android.pool.ntp.org UDP port: 123

When I login Google Drive or OneDrive, is it possible not to reveal the password letter by letter?

The login page is design by Google(Google Drive) or Microsoft(OneDrive), so we cannot change the typing password in the letters are visible and then hide design.

Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).