LED Module(s) are improperly functioning on my DVLED Display, what is the troubleshooting process?

If one or more LED modules are improperly functioning by: image distortion, color distortion, no display image, flashing display image, please refer to the "Standard Display Troubleshooting" solution below. Solution Step 1: Ensure the LED module is installed in the correct orientation before proceeding. Step 2: Check proper funct...

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN  (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What do I do if there's damage on the DVLED flight case that I received?

Answer: If you are the recipient of the DVLED flight case, you must document any damage to the fight case onto the BOL (bill of lading). For information on potentially damaged or missing contents inside the flight case, please refer to "I'm a DVLED installer, but I need to ensure shipment corresponds with what is supposed to be provided. What a...

Do ViewSonic DVLED displays support anti-blue light?

Answer: DVLED displays do not support anti-blue light at this time.

Can we use display grouping function on 2nd gen LDM & LDC ?

Yes. Please make sure you follow the below steps. Turn off Wireless hotspot on LDM/LDC. (Settings --> Network --> Wireless hotspot --> Disable) Use Mouse to select the display in vCast under Display group settings --> Device list

How much is the power output of LDS138-151's power socket (PC socket) on the back of the display ?

Max power output is 85Kw

What is a Receiving Card on a DVLED Display?

Answer: The Receiving Card (aka Receiving Board) plays a part in supplementing LED Module signal connection. It is directly connected to the Transfer Board as shown in Diagram 1 below. Diagram 1: Receiving Card mounted onto Transfer Card Signal is taken from the Transfer Board and sent to the Receiving Card, thus distributing th...

How does the current get transmitted across components on a DVLED Display?

Solution When the display is operating, the current is transmitted in three ways: 1) From the “Power Board for Audio Board” to the “Audio Board” 2) From the “Power Board for Main Board” to the “Main Board” 3) From the “Control Board of Power” to the “Relay,” from the “Relay” to the “Power Board for LED module,” from the “Powe...

Is there a trolley option for the 216" DVLED Display?

Answer: No. There is no trolley option offered at this time. The current available trolley options are for the 108", 135", 163" DVLED sizes.

What is a "hard calibration" for DVLED Displays?

Answer: "Hard calibration" is a form of hardware calibration that fine tunes the color and brightness for specific LED modules on the DVLED Display.  Situations in which hard calibration may be required: LED Module position is changed or LED Module is replaced with a spare, LED Modules from a different color batch need to be used, LED M...

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