Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
Please refer to this FAQ section 1 and set to recommended display resolution.
On some monitors, there is a power button lock that locks the power and power button in the ON position. There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu. Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds. OSD Lock: ...
In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage. If this did not occur in the past but appeared recently, please contact ViewSonic service center.
Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate. You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE If possible, please connect monitor to another device with different input. If above doesn’t help, please contact ViewSo...
1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...
Please follow below steps: Open OSD menu: (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the monitor. (2) For monitors with buttons behind the monitor, press the second button from the top. (3) For monitors with a joystick...
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
To use AMD Freesync, there're some requirement with graphics cards, graphics drivers and certified monitors. 1. A compatible GPU with a DisplayPort connection. Compatible GPUs include all AMD Radeon™ graphics cards beginning with Radeon™ HD 7000 Series, released in 2012, and all newer Radeon consumer graphics products.Other GPUs, such ...