This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
If the monitor turns on briefly, then turns off, check the following: Make sure the power cable is securely connected. Turn off the monitor, unplug the power cable for 15 seconds and plug the power cable back then turn on. Check the video cable and make sure it is connected on both ends securely. Reset the factory default ...
General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...
VG2448 doesn’t support Auto Pivot Function but integrated with below features instead. 1. VG2448 supports +/- 90 degree pivot, and users need to do manual adjust for screen rotate or OSD rotation. 2. There's "OSD pivot" option in OSD menu l VG OSD tree
ViewSonic develops several preset modes (ViewMode) such as Game/Movie, etc. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. Under specific preset modes, some settings are fixed and cannot be adjusted. Please set to “Standard” mode if you want to adjust.
Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684