Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3).  Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

I want to expand VPC14-WP RAM and SSD, what is the suggestion?

RAM and SSD are both standard interface, you can buy them on the market. For RAM, we suggest no more than 16GB x 2. (8GB x 2 for VPC10-WP)

Is it OK to use 10M HDMI cable to connect IFP50(HDMI out port) with project(HDMI in port)? What HDMI cable(brand) is recommend?

If possible, please use the HDMI cable shorter than 5M. If really need to use 10M HDMI cable, please to purchase high quality HDMI cable.

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

What the max. external HDD capacity can be supported for IFP7550?

IFP7550 USB port 3.0 supports external HDD up to 4TB. Below models had pass the read/write test. WD: WDBUY0040BBK(4TB) SEAGATS: STDR2000301(2TB) TOSHIBA: HDTC810YR3AA(1TB) SONY: HD-E1(1TB)

What are the type and rating for the fuse on LB-STND-005-3?

The Specs on Fuse: Current: 10A, Length: 20 mm.

ViewBoard Lite cannot import SVG file successfully, how can I do?

It is software limitation, ViewBoard Lite only can import SVG file that created by itself. 

Does CDE7061T support CA credentials(Trusted credentials)?

CDE7061T does not support CA credentials(Trusted credentials).

When I use external PC to run ViewBoard 2.1 and to use hand recognition function, it cannot work normally, how can I do?

ViewBoard 2.1 supports English and Simplified Chinese hand recognition, you need to download English or Simplified Chinese Handwriting to Windows first.