This is a normal occurrence for In-Plane Switching (IPS) monitor panels. The longer an image is left static on the screen, the more noticeable image retention will be. In order to prevent image retention, enable the screen saver function on your monitor so that images are not static on your screen for extended periods of time.
Temporarily select a different OSD rotation option and then set the Auto option again. If the option is still greyed out, apply All Recall from the monitor’s OSD Setup Menu.
You can set the Orientation setting to Landscape/CW90°/CCW90° or disable the “Auto Pivot” application.
There are 2 ways: 1.On Monitor, please navigate to OSD -> Setup Menu -> Information, where you will see your current firmware version. **For VP2468 versions M001 and M002, this function is not supported. If the firmware version is not present in the Information page, please update to version M010 or later. 2. On PC/Laptop, you ...
You can refer to this article to identify the port of your Mac device. Identify the ports on your Mac 1.Mac with Thunderbolt 2: Please use a mini DisplayPort cable to connect between your Mac to VP monitor’s mini DP or DP input. 2.Mac with Thunderbolt 3: Please use a Thunderbolt 3 or USB Type-C cable capable of DP ALT mode betw...
Please open the OSD menu and navigate into “Input Select”. Then, select Auto-Detect and make sure it is set to ON.
Please refer to below table: Model Qty Native Resolution VP2468 4 1080P VP2468a VP2768 VP2768a VP2785-2K VP2771 VP2775 2 2*1440P 3 1*1440P+2*1080P
The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby mode”, but all other ports will only charge devices while the display is “on”. As of Dec. 11 2020, VP models support standby model with charging function via 2.1A USB port of monito...
Please make sure to connect PC to the DisplayPort input instead of the DisplayPort output port on the monitor. If your graphic card is capable of DisplayPort 1.1, please follow these steps and adjust monitor setting: “Menu >> Setup Menu >> DisplayPort 1.2 Off”.
The Auto-Pivot function uses DDC/CI to communicate with the monitor. Please make sure not to turn off the monitor’s DDC/CI option in the OSD menu when you are using the Auto Pivot function.