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What to do if I can't mirror my screen after I updated the iOS version to iOS14?

Due to iOS14 compatibility issues, please follow below table for solution.   Model Solution X100-4K Install EAirPlay.apk and follow instruction X10-4K Update FW to V1.13 via OTA M2 Update FW to V1.0 via OTA M1+_G2/M1+_V Update FW to V1.04 via OTA M1 mini plus Update FW to V1.02 via OTA SOP URL: https://support.viewsonic.com/hel...

Noisy Fan

If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the projector; so it is strongly recommended that the unit be sent in for service to replace the fan. If it seems like there is something hitting the fan blades it could mean that there is an obstru...

The projector fan stays on after the unit has been turned off

On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the network feature that had been enabled. The feature can be disabled by selecting Menu>Option>Network > Off. If the Network feature is enabled then expect the fan to remain on at a lower speed w...

What is the maximum resolution for the projector.

To locate the maximum or native resolution for a projector, there are a few places this can be found.  We highly recommend using the native resolution for LCD displays as this will provide the clearest possible image from the device. Check the product page for your model on the Viewsonic website and you will see the native resolution displaye...

How to change the projector lamp in a projector?

The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping instruction at ViewSonic product download page.   <Note> It is recommended that you use an authentic ViewSonic replacement lamp.  

Want to know about supported picture, video and audio formats

Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is to look in the user guide for your particular model.

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...

There are issues connecting an external monitor to a computer/projector

If the external monitor/ projector is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function. Laptop manufacturers have different methods to activate an external monitor. Refer to the laptop's user guide/manual or the manufacturer for instructions to activate the video port for...

Can I change the orientation of the projector when in use?

Please refer to user guide on page "Important Safety Instructions". Some projectors may be claimed to use at a limited angle dependent on the light source, such as lamp or LED.

There is no video when using HDMI port

If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the HDMI cable, sometimes a cable may go bad. Try another signal type if available for example: VGA, DVI, DisplayPort. Test the projector on a different computer with a HDMI port to make sure...

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