How to adjust the image size on a projector?

  The projector's image size is determined by the distance between the projector itself and the screen.   You can adjust the screen size by repositioning the projector, the image size and the distance needed will be shown in the projector user's manual.   Some projectors also come with a zoom ring for the finer adjustment.

How to play 3D content from Blu-Ray player to projectors?

1. Here are the hardware requirements to play 3D content below.     a. 3D ready projector     b. 3D Blu-Ray player     c. 3D content     d. Active 3D glasses 144Hz     e. HDMI Premium Certificate cable   2. Here is the playback process below.       a. Connect the 3D Blu-Ray player to the 3D capable projector via HDMI cable.       b. T...

Purchased replacement parts

Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/

What to do when my projector auto shuts down?

There are some possible reasons caused, please check below first:   <Airflow>        Air Flow is important for cooling:   Please make sure the intake and exhaust vents are free from obstruction. Make sure the projector is not enclosed or right against a wall - it needs ventilation space. Don’t place the projector on top of other electr...

There is a pixel stuck on or off

Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They look similar to pixel defects on LCD displays. This cannot be fixed by the end user and must be sent in for service. Contact ViewSonic Customer Care to verify if your unit qualifies for warrant...

Android mobile phones are unable to mirror cast via Google Home App.

Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might not see ViewSonic projectors on the device list when trying to mirror cast their Android mobile phone to ViewSonic projectors via Google Home App.  We are aware of this issue and currently workin...

Why the image is pixelated from my projector?

Usually this is related to unmatched output resolution setting and content.  For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated.   Please make sure to set recommended resolution by referring to this FAQ.

How to reset lamp timer

After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will also let you know when the lamp needs to be replaced. The Lamp timer can be found in the projector Menu. The specific location of the timer can be found in different locations depending ...

What is the maximum resolution for the projector.

To locate the maximum or native resolution for a projector, there are a few places this can be found.  We highly recommend using the native resolution for LCD displays as this will provide the clearest possible image from the device. Check the product page for your model on the Viewsonic website and you will see the native resolution displaye...

How to make the screen fit my projector's display area?

Please refer to this FAQ:   How to solve the overscan problem with my monitor?

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