How many Receiving Cards and Transfer Boards are there on a DVLED Display?

The number of Receiving Cards and Transfer Boards will vary by model. However, Since a 1x Receiving Card is required to connect with 1x Transfer Card, the number of Receiving Cards will be consistent with the number of Transfer Boards. Solution Complete information can be found in the "LED Display Product Engineering Specification" docu...

What is a Transfer Board on a DVLED Display?

Answer: The Transfer Board (aka Transfer Card) plays a part in supplementing LED Module signal connection. It is directly connected to the LED Modules and mounted onto a Cabinet as shown in Diagram 1 below. Diagram 1: Transfer Card mounted onto a Cabinet The Transfer Board houses the Receiving Card. The Receiving Card does not need to b...

How do I find LED module batch number/color code on my DVLED Display?

Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...

Can ViewSonic projector remote control work on DVLED Displays?

Answer: Yes. The remote controls that operate a ViewSonic projector will also work on a DVLED Display.

During servicing, where do I place the de-installed LED module(s) for a DVLED Display?

Answer: LED modules should be placed on a flat, anti-static, padded surface when swapping LED Modules. If there is no opening for the connectors, module should be placed bead-side down to prevent connector damage. Product Safety The following components on the LED module can be damaged if not handled well:  LED Bead damage diagram ...

How do I calibrate overall brightness on my DVLED Display?

After replacement of a particular LED module, brightness may be slightly different than that of other modules. At this point, manual calibration is required. In order to troubleshoot this problem, the following procedure can be followed: Solution Step 1: Use the USB B-to-A cable to connect the display to the computer. Step 2: A...

How do I properly store DVLED Display LED module(s)?

LED Modules (either damaged and/or undamaged) should be stored in module boxes according to the following packaging steps when not mounted on the display. If there is a shortage of module boxes, please contact Customer Service. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Eac...

How do I properly package DVLED Display LED module(s) for shipping?

Before LED Modules are shipped out, they must be packaged in a specialty Module Box according to the following packaging steps specifically designed to hold LED modules. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Each module box should be able to hold 4 LED modules.  NOTE: ...

How do I perform a mandatory firmware update for my DVLED Display?

Solution Step 1: Please contact customer service staff to obtain the mandatory firmware update file(s) Step 2: Copy the files to the outermost directory of the USB Step 3: Turn off the power of the LED display and plug in the USB Step 4: Press the power button to turn on the display, and immediately press the Menu butto...

Why is the power supply and other equipment work, but the DVLED Display is not displaying image?

Answer: If the LED display does not work, but the power supply and other equipment checks are working, it may be caused by a firmware conflict. Please perform mandatory firmware update under this circumstance.

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