Why am I unable to do wireless casting from my laptop via PJ-WPD-700?

For wireless casting via PJ-WPD-700, it's necessary to connect to an USB-C port of laptop/desktop which supports DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type C refers to the connector type, but not the capability of the port itself. Also, not all USB Type C ports support video output (Video over USB Type C). USB-C ports...

How to wirelessly mirror mobile phone/tablet screen to a smart projector?

Please follow below steps:   Connect your device and projector to the same Wi-Fi network.           2. On projector, go to Home > Screen Mirroring, there is projector's device name shown at the upper right               location. (e.g. "ViewSonic PJ-XXXX")          3.On your phone/tablet, do the following:   iOS: Access...

Android mobile phones are unable to mirror cast via Google Home App.

Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might not see ViewSonic projectors on the device list when trying to mirror cast their Android mobile phone to ViewSonic projectors via Google Home App.  We are aware of this issue and currently workin...

Why is Netflix freezing after updating?

If Netflix is freezing after updating the application, please follow the steps below: Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application asking you to update, please press Cancel. If you have updated the Netflix application, please uninstall...

Why iPhone’s Mobile hotspot is not connecting with M2?

If you have problem connecting to hotspot on M2,  Toggle your mobile hotspot (ON -> OFF -> ON). Toggle Wi-Fi option on the projector (ON -> OFF -> ON). Restart your iPhone and try connecting M2 to Mobile hotspot.

What is the Function of the "Music Mode" button on the M1 and M1+ Remote Control?

The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).

Why doesn't the "Auto Keystone" feature work on the M1 and M1+?

Ensure the Auto Keystone feature is “ON”  1. Go to Settings > Image Settings > Auto Keystone  2. Press < or > to select: ON: Automatically adjusts the Keystone number.  OFF: Manually adjusts the Keystone number.   Auto Keystone can be turned off by pressing the Up or Down buttons on the remote control. This will turn Auto K...

How do I watch Netflix on the M1 or M1+ with my mobile phone?

To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying any accessory mentioned below. If using a direct USB-C to USB-C cable, please make sure to review our USB-C Compatibility list to view the supported devices.   iOS Based Device: Con...

How to Upgrade the M1+ Firmware?

  <Notice> The firmware of M1+ will not be used on M1+_G2/_V or M1+ -2.   1. Go to “Downloads” -> ”Driver & Software” by searching M1+ from ViewSonic website to download “M1+ Firmware Update v2.03”.      2. Unzip the downloaded files and copy the Firmware files, “MstarUpgrade.bin" and "M1+WW.bin” to a FAT32 formatted USB drive.  3. Po...

Why can't the M1 mini Power On or Auto Shutdown after charging?

    1. Using a power bank or a USB power adapter with DC output of 5V/2A is required via the Micro USB port for charging the M1 mini battery.   2. Charge the projector for 2 hours (5V/2A) before using it in battery mode for the first time.   Battery Usage Time Information     NOTE:  When the projector is in use, a 5V/2A power ada...