How to fix "VCRUNTIME140_1.dll Not Found" error

UNIVERSE is developed using Microsoft Visual C++, it requires specific components and features to function properly. These components and features are not automatically installed on your computer. So, in order for the software to work correctly, you need to install the Microsoft Visual C++ Redistributable package on your computer. If you see ...

Why did UNIVERSE unexpectedly close?

UNIVERSE may shut down when the software is run on hardware that uses the following discrete graphic cards:  NVIDIA GeForce GT1030  NVIDIA GeForce MX series   NVIDIA Quadro T500  * If you encounter similar problems, but the discrete graphic card does not belong to the above-mentioned types, please also let us know the ...

Audio troubleshooting

Please note that the majority of scenarios below occur exclusively in the Windows version. 1. If your device does not have a built-in speaker, the microphone will not be available in UNIVERSE. 2. To add new output or input devices, please navigate to Windows Settings > System > Sound. Please verify whether your devices are prepare...

How to start a quiz

Easily quiz your students during class to check if they're following along. Based on their comprehension level, swiftly adjust your lesson to match the class's needs. All the results are stored for potential future uses in the backend. 1. Click on the house icon in the sidebar located in the top right corner  If you are not able to see the ...

How to create breakout rooms during the class

Breakout rooms allow teachers to send students out into different rooms for more focused group work and discussions. 1. Click on the "Attendance List" icon on the right sidebar  From here, you can see all your student's statuses. 2. Click the "Breakout" icon on the left side of the window  There are two ways to group up your stude...

What is the broadcast audio mode?

With UNIVERSE's True-to-life Sound, everyone's volume will vary depending on how close or far they are from each other. However, if the broadcast button is toggled, the teacher's voice will be the loudest in the room regardless of a student's proximity to the teacher. Only teachers are allowed to toggle the broadcast functionality.

Brief introduction of the interface in spaces

This is a user guide to help you get a complete understanding of the teaching features in UNIVERSE. Let's get started! Left sidebar functions Profile In the classroom and collaborative spaces, the left sidebar functions are the same. From the top, it's your profile. You can turn your microphone and speakers on/off, and at the top left...