Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/
After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will also let you know when the lamp needs to be replaced. The Lamp timer can be found in the projector Menu. The specific location of the timer can be found in different locations depending ...
Please refer to this FAQ.
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet. Although it may sound obvious, the adapter can become loose without even knowing. If it's not plugged in all the way, it can make it seem like the adapter is not working, but it may just not be getting power from the wall...
There are 2 ways to mirror from iPad, iPhone (4 or later), or iPod Touch (4th Gen or later): 1. Use an Apple original "Lightning Digital AV Adapter" or "USB-C Digital AV Multiport Adapter" to connect your device to a ViewSonic projector. You might encounter no signal if you don’t use APPLE original adapter. 2.If your projector is equipp...
If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the HDMI cable, sometimes a cable may go bad. Try another signal type if available for example: VGA, DVI, DisplayPort. Test the projector on a different computer with a HDMI port to make sure...
Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might not see ViewSonic projectors on the device list when trying to mirror cast their Android mobile phone to ViewSonic projectors via Google Home App. We are aware of this issue and currently workin...
On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the network feature that had been enabled. The feature can be disabled by selecting Menu>Option>Network > Off. If the Network feature is enabled then expect the fan to remain on at a lower speed w...
There are some possible reasons caused, please check below first: <Airflow> Air Flow is important for cooling: Please make sure the intake and exhaust vents are free from obstruction. Make sure the projector is not enclosed or right against a wall - it needs ventilation space. Don’t place the projector on top of other electr...
1. Press the menu button on the projector or the remote control and then navigate to the Advanced Settings. 2. Select to restore factory default settings. Note: Some models may have the reset option in a slightly different location. Please check the user guide for specific steps.