How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

What to do when the touch function gets no response from all input sources on my IFP5550, IFP6550, IFP7550, IFP8650?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3,  IFP70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70   Please press the following front panel button combination in sequence to unlock the touch function.   “VOL+”, “VOL+”, “VOL+”, “SETT...

What to do if an error message "No signal" appears on my IFP while connecting to an external device?

Please check IFP/device/cable:   1.Check settings on IFP. a. Please check and make sure the correct input source is selected. b. Try different HDMI port on IFP.   2.Please check setting on laptop/PC.    If a Windows-based notebook is connected, press "Windows Key + P" and make sure the Project       settings is either on Duplicate or Ext...

How can I lock the touch function on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model:   1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the touch fun...

How can I setup touch on extended display?

Please refer to this video.

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

Where can I get more info for suitable slot-in PC with IFP7550?

Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

How to disable IFP5550/6550/7550/8650 USB port?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**70   Please use remote control to enter debug menu via pressing INPUT 9 9 1 in sequence, then go to Other Setting--àUSB Disk Enable a...

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player.