How can I freeze CDE7500/CDE8600 screen?

 You can press FREEZE button on remote control to freeze the screen.

What to do if IFP50 sleep option is grey out?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP 9850-3 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP 9850-3 3. Europe: IFP**50, IFP**50-2EP,. IFP 9850-3 EP Please update IFP to the latest FW version via OTA or by USB file from ViewSonic website. Then you can select sleep without key file.

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

What to do if ViewBoard 2.1 shows “Trial” status?

ViewBoard 2.1 will automatically be activated when PC/laptop connects to IFP50/70 with an USB touch cable or please purchase a key to get it activated permanently.

Can I use my Chromebook to cast on the screen of IFP?

Yes, please download and install the vCastSender on the Chrome Web Store.

How to wake up IFP7560 from Sleep mode when connected to notebook?

There are some suggestions:   1.If IFP is under Sleep mode, please re-plug HDMI cable.   2.If IFP is on, turn windows to Hibernation (S4) mode, then IFP to Sleep mode. Wake up notebook then IFP will be awaken.

How to avoid unauthorized cast-in via Airplay?

To disable Airplay Service in vCast do the following：   Open vCastReceiver on the IFP Select Settings (Gear icon) Select iOS Advance Settings Uncheck Airplay Service   To enable Airplay follow steps 1-3 and check Airplay Service

How to upgrade firmware on IFP8650/IFP7550/IFP6550/IFP5550?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. A USB update is used when OTA (over the air) update is not a viable option or a complete re-flash of the firmware is required. Firmware files can be loc...

How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

What can I do when I see "All functions locked” message on IFP5550/IFP6550/IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70.   You can press front control button “SETTING” “VOL+” “VOL-“ “VOL+” “VOL-“ in sequence to unlock.