Can I change the orientation of the projector when in use?

Please refer to user guide on page "Important Safety Instructions". Some projectors may be claimed to use at a limited angle dependent on the light source, such as lamp or LED.

How to change the projector lamp in a projector?

The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping instruction at ViewSonic product download page.   <Note> It is recommended that you use an authentic ViewSonic replacement lamp.  

How to mirror an iPad or an iPhone screen to a projector?

There are 2 ways to mirror from iPad, iPhone (4 or later), or iPod Touch (4th Gen or later):   1. Use an Apple original "Lightning Digital AV Adapter" or "USB-C Digital AV Multiport Adapter" to connect your device to a ViewSonic projector. You might encounter no signal if you don’t use APPLE original adapter.   2.If your projector is equipp...

There is a pixel stuck on or off

Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They look similar to pixel defects on LCD displays. This cannot be fixed by the end user and must be sent in for service. Contact ViewSonic Customer Care to verify if your unit qualifies for warrant...

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

How to solve flickering image on projector?

  Make sure the signal cable is securely connected.           2.Try another video input source or cable or device to crosscheck.           3.Check the current resolution and refresh rate set in the graphic card or video source is            compatible with the projector. You can refer to refresh rate setting video.           How t...

Why the image is pixelated from my projector?

Usually this is related to unmatched output resolution setting and content.  For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated.   Please make sure to set recommended resolution by referring to this FAQ.

Why are certain options greyed out in OSD menu?

When a digital signal is connected (e.g. HDMI, DisplayPort, DVI), there are certain options greyed out in OSD menu as preset settings that cannot be changed. Those greyed out settings will be available when an analog signal (e.g. VGA) is connected.

Why a black border on the top/bottom or sides of the image from the projector?

Please check below:   1.Plesae refer to the user guide and adjust Aspect ratio with example below.   2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.

What to do if there is no sound from the projector’s speakers when connected the PC/laptop to projector?

Please refer to this FAQ:   What to do if there is no sound from the monitor’s speakers when connected with PC/laptop?