Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/
Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper shielding of the extension cables will cause a shadowing or ghosting effect due to mismatch of the input impedance between the video source, the video cable, and the projector. Please use th...
Please refer to this FAQ: How to solve the overscan problem with my monitor?
Please go to Projector Distance Calculator. Enter the desired distance from the screen to calculate the image dimensions. Try different distance values until you find the desired image size.
Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop and click Change screen resolution of the display. Under Display Resolution select Recommended resolution. A wi...
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet. Although it may sound obvious, the adapter can become loose without even knowing. If it's not plugged in all the way, it can make it seem like the adapter is not working, but it may just not be getting power from the wall...
If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the projector; so it is strongly recommended that the unit be sent in for service to replace the fan. If it seems like there is something hitting the fan blades it could mean that there is an obstru...
Please do the following check: Make sure there are no obstructions in the way of the IR receiver on the device. Move closer to the receiver (within 23 feet) or change the angle (within 30 degrees) to the receiver. Replace the batteries. Even if lights on the remote control are on, weak batteries may still cause the remote control to oper...
Before connecting two projectors to your Windows PC/laptop, please ensure your system can run multiple video outputs. 1. To check your graphics card's maximum number of output signals, please refer to the graphics card manufacturer like the example below. Dedicate Graphics Card Integrate Graphics Card 2. Make sure your devi...
On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the network feature that had been enabled. The feature can be disabled by selecting Menu>Option>Network > Off. If the Network feature is enabled then expect the fan to remain on at a lower speed w...