How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

Is there any recommended RS232 software to control IFP7550 by ASCII command?

You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

How can I setup touch on extended display?

Please refer to this video.

What the max. external HDD capacity can be supported for IFP7550?

IFP7550 USB port 3.0 supports external HDD up to 4TB. Below models had pass the read/write test. WD: WDBUY0040BBK(4TB) SEAGATS: STDR2000301(2TB) TOSHIBA: HDTC810YR3AA(1TB) SONY: HD-E1(1TB)

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.