ViewBoardSupport - ViewSonic Mauritius

How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?

You can reach out to a reseller that works with your organization and they will contact ViewSonic for you. You can also reach out to us directly or through ViewSchool and we’ll have one of our Sales People in charge of your region get back to you.

Why Google Play store is not found on IFP?

The IFP Series does not have the Google Play store and it can't be installed. This is because the IFP Series not being GMS certified, therefore it will not support Google services. However, with the IFP Series you can install APK files (apps) manually by the following steps, 1. Go to: Settings > Security. 2. To allow APK file...

How to avoid interference between USB 3.0 and 2.4GHz wireless devices?

With the upgrade of USB versions from 2.0 to 3.0 or later, transmission efficiency has significantly improved. USB 3.0 and later versions utilize spread spectrum clocking to boost transmission rates, which generates 2.4GHz signals near the USB port. This may cause interference with wireless transmitters and Bluetooth receivers operating on the ...

What is the different between OTA and USB drive firmware upgrade on IFP/CDE/EP?

If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you use a USB drive to upgrade the firmware, the IFP will reset all settings to default and delete all data; however you can download the upgrade file faster (from the ViewSonic website).

I use IFP8650 WPS viewer app to open Power Point 2010 document, but the Power Point does not get shown properly. How can I do?

When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: Please to use “Space” button to add space in front of the content. Long term solution: WPS designer will release new version to solve the issue.

Does Win 10 Miracast support “Multi-screen” sharing?

No.

How to Choose HDMI Cables for Long-Distance Connections?

For distances exceeding 5 meters (15ft), it is highly recommended to use Active HDMI, Fiber Optic HDMI (AOC), or HDMI Premium Certified cables to prevent signal loss. Selection Guide by Distance: 0 – 5 meters (Standard): High-quality passive HDMI cables are sufficient. 5 – 10 meters (Mid-range): HDMI Premium Certified cables are rec...

How to format a USB Drive to FAT32?

Use the built-in Windows "File Explorer" or "Disk Management" tool to format your drive to FAT32 for ViewBoard compatibility. Steps: Insert the USB drive into your computer's USB port. Open [File Explorer], right-click on the USB drive icon. Select [Format...]. In the "File system" dropdown menu, select [FAT32]. Note: If the ...

What should I do if my MacBook cannot find the ViewBoard via AirPlay?

Ensure both devices are on the same Wi-Fi network and verify that mDNS is enabled on your router. Step-by-Step Instructions: Verify Network: Ensure the MacBook and ViewBoard are connected to the exact same SSID. Enable AirPlay Receiver: Open the vCastReceiver app on your ViewBoard. Go to [Settings] and ensure the AirPlay toggle...

Does Windows 10 Miracast support "Broadcast" function? How to sync screens across multiple ViewBoards?

No, Miracast itself does not support broadcasting. To project your laptop screen to multiple ViewBoards simultaneously, please use the AirSync "Group" feature or ViewSonic Manager. Solutions: AirSync Grouping: Launch AirSync on the primary ViewBoard. Use the "Group Connect" mode to include other ViewBoards on the same local networ...