What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

What is "Low Input Lag" and which one should I choose?

Input lag means the time difference between when user controls PC and sees the response on monitor.      There is a trade-off to picture/video performance. If no particular demand, it is suggested to set it to off.

What is "Black stabilization" and which level should I choose?

This setting is to provide better picture performance if user’s screen are mostly dark scenes. If no special needs(ex: playing shooting games in dark scenes), it is suggested to turn off.

Why can't I choose Contrast or Brightness?

ViewSonic develops several preset modes (ViewMode) such as Game/Movie, etc. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.   Under specific preset modes, some settings are fixed and cannot be adjusted. Please set to “Standard” mode if you want to adjust.

How to manually install LED monitor drivers under Win10 64-bits?

If you're not able to install your monitor drivers with the driver pack "Standard Monitor Driver Signed Windows 10 x64 " downloaded from ViewSonic website, please follow below instruction to manually install Win10 x64 driver. 1. Download the attached ZIP file including monitor drivers to your PC and extract it. 2. Under "Control Panel",...

What to do when there is no display from my monitor?

Please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. By default LED indicator will light up when the monitor is powered on. If no LED indicator lights up, please try another power outlet first.   If above doesn’t help, please contact ViewSonic service center. 

Why Auto Image Adjust function is gray out in monitor OSD?

When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

Why is there high pitched noise from my monitor?

In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage.   If this did not occur in the past but appeared recently, please contact ViewSonic service center.

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE