Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate. You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE If possible, please connect monitor to another device with different input. If above doesn’t help, please contact ViewSo...
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
No, as Linux system should automatically identify and recognize the monitor.
These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...
When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
ViewSonic FreeSync monitors support GeForce Driver G-Sync Enable-Ready. *Legal Disclaimer for GeForce Driver G-Sync Enable-Ready: Our product follows the Adaptive Sync technology standard adopted by the Video Electronics Standards Association (“VESA”). Our product is compatible with and certified by AMD for AMD’s FreeSync Te...
When resolution is set in native resolution (1:1), both Sharpness and Overscan option in OSD will be grey out.
ViewSonic develops several preset modes (ViewMode) such as Game/Movie, etc. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. Under specific preset modes, some settings are fixed and cannot be adjusted. Please set to “Standard” mode if you want to adjust.