When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
Please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. By default LED indicator will light up when the monitor is powered on. If no LED indicator lights up, please try another power outlet first. If above doesn’t help, please contact ViewSonic service center.
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
If the image doesn’t fit the screen, please do the following: 1.Check the applied resolution to make sure that they match the settings recommended in the user guide. To check the resolution in Windows: (1)Settings > Display > Click on the display that user wants to change the setting (2)Change the display resolution for ...
1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...
Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate. You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE If possible, please connect monitor to another device with different input. If above doesn’t help, please contact ViewSo...
No, as Linux system should automatically identify and recognize the monitor.