What are the system requirements for running myViewBoard for Windows?

Here are our system requirements for myViewBoard on Windows: myViewBoard system minimum requirements Processor:  Intel Core i5 x86 CPU RAM: 8 GB OS System: Windows 10 Pro Disk Memory: SSD   For more information, see the myViewBoard wiki: https://wiki.myviewboard.com/MyViewBoard_for_Windows

Which Android versions are supported on the myViewBoard app?

The myViewBoard app supports Android 5.0 and newer

Which iOS versions are supported on the myViewBoard app?

The myViewBoard app supports iOS 9.0 and newer.

I cannot send my screen to ViewBoard with the Cast In function because of “myViewBoard extension is disabled” alert in Chrome

Since the Chrome extension is an application installed on your Chrome browser, the myViewBoard team will continuously update it in order to provide the best user experience. When you see the orange exclamation point icon (!) in the top right corner of your browser window (as seen below), please click “Accept permission”. After you accept permi...

Get a myViewBoard extension update once it’s available

Normally updates happen in the background when you close and reopen your computer's browser. If you haven't closed your browser in a while, you might see a pending update. To see which updates are available follow the steps below: 1. On your computer, open Chrome. 2. At the top-right, look for the myViewBoard icon. 3. If an update is pend...

Why I cannot see Participate Mode?

Participate Mode is a feature in Whiteboard for Windows, which requires: ·       Windows OS build version 1903 or later ·       Whiteboard version 2.41.5.0 or later     To check the Windows OS build version, go to: Settings > System > About. To check the Whiteboard for Windows version: 1.         Open Whiteboard for Windows. 2.   ...

Why am I not able to join Quiz from the Whiteboard Portal? (Safari, iPhone)

iPhone and iPad users have to enable pop-ups to join Quiz when using the Safari browser. Go to: Settings > Safari Find "Block Pop-ups". It is set to ON by default. Unblock it.

How Can I Play MP4 (H.264) Content in my Default Browser?

For myViewboard Windows users, the current production version is limited by the Chromium Embedded Framework (CEF) and cannot support MP4 videos in codec H.264.  Users can either download the MP4 in another codec, or choose to play the YouTube video in another application (outside of myViewBoard). Please check the video codec, and then c...

How to use Writing Recognition on ViewBoards and the VPC-A31.

*Please update to version v.2.19.16 or later to enable this feature on a ViewSonic ViewBoard.   To use writing recognition, users will need to download and activate the appropriate language pack when the ViewBoard is connected to the Internet.  If you see the below message, it indicates that a language pack has not been downloaded yet. ...

The myViewBoard application seems blurry in extended large display setup.

Issue Description  Users may experience blurry icons when using the myViewBoard for Windows application after scaling from an HD screen to a 4K screen on an extended display setup. Similar issues may occur when users extend their PC display to a ViewBoard with a larger screen and higher resolution. Please note: The objects on the canva...