Before LED Modules are shipped out, they must be packaged in a specialty Module Box according to the following packaging steps specifically designed to hold LED modules. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Each module box should be able to hold 4 LED modules. NOTE: ...
Solution Step 1: Please contact customer service staff to obtain the mandatory firmware update file(s) Step 2: Copy the files to the outermost directory of the USB Step 3: Turn off the power of the LED display and plug in the USB Step 4: Press the power button to turn on the display, and immediately press the Menu butto...
Answer: If the LED display does not work, but the power supply and other equipment checks are working, it may be caused by a firmware conflict. Please perform mandatory firmware update under this circumstance.
The Bracket installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Bottom cross beam installed to the left and right supports. Top cross beam installed to the left and right supports. Original mounting bracket removed from the top and reattached to the ...
The Bracket installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Appropriate location and center point found for installation (e.g. upper bracket mounted at least two meters above the ground for a 135" LED display; for other display sizes, check corresp...
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Floor Stand Step 2: Install the System Control Box onto the Floor Stand Step 3: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 4: Install the LED Modules onto the Cabin...
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Wall-mount brackets Step 2: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 3: Install the System Control Box onto the Floor Stand Step 4: Install the LED Modules onto t...
The Direct View LED Display can be operated by either: 1) the Remote, 2) the Keyboard, 3) or RS232 For further details, please refer to this link and select the appropriate model to view the respective User Guide.
Answer: Blank can quickly switch between a black screen and the input screen. This feature simply displays a blank screen and does not turn off the system controls. Similarly, "Hibernate" Standby mode powers off the screen only but still has minor power utilization for temporary memory purposes. In complete contrast, "Sleep" Standby mode po...
Solution Please refer to the following diagram below. This information can also be found in each Direct View LED Display's respective User Guide. Recommended Links "Why is the DVLED Display remote control having trouble with sensitivity or not working?" "How do I lock the remote control for my DVLED Display?"