What is "Black stabilization" and which level should I choose?

This setting is to provide better picture performance if user’s screen are mostly dark scenes. If no special needs(ex: playing shooting games in dark scenes), it is suggested to turn off.

How to setup dual monitors on a computer?

Dual monitor setup is simple to configure on modern computers. Windows will automatically detect and configure the displays. Requirement:   1. Windows 7 or later. 2. A PC or laptop with at least 2 video out ports.  3. 2 monitors.   After connected 2 monitors to 2 video out ports, Windows will automatically load the drivers and present a...

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

How to solve the problem with my monitor as it turns off automatically?

If the monitor turns on briefly, then turns off, check the following: Make sure the power cable is securely connected. Turn off the monitor, unplug the power cable for 15 seconds and plug the power cable back then turn on. Check the video cable and make sure it is connected on both ends securely.           Reset the factory default ...

How to set landscape and portrait Mode?

Several ViewSonic LCD panels support both Landscape and Portrait modes.  If your LCD panel supports this feature, you can switch modes by turning the screen as shown in the diagram below. To change the image on the Windows Desktop, follow instructions below: Open the Start menu and click "Control Panel." Click "Adjust Screen Resolution"...

What to do if there is flickering image with my monitor?

Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate.  You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE   If possible, please connect monitor to another device with different input.   If above doesn’t help, please contact ViewSo...

Where to download ViewSonic monitor drivers for Win7 64-bits?

Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684

Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...

What to do when there is no display from my monitor?

Please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. By default LED indicator will light up when the monitor is powered on. If no LED indicator lights up, please try another power outlet first.   If above doesn’t help, please contact ViewSonic service center. 

What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

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