Warranty Service
Italy
ViewSonic® Limited Warranty
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.
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Service Contact Information
| By Telephone | By Email |
|---|---|
| +39-0125239954 | Inviaci le tue richieste |
| ViewSonic Product Family | Italy |
|---|---|
| Monitors [VA / VX Series] | 2 Anni di Garanzia Ritiro, Riparazione e Consegna |
| Monitors [VP, TD and XG Series] | 3 Anni di Garanzia Ritiro, Riparazione e Consegna |
| Monitors [VG Series] | 5 Anni di Garanzia Ritiro, Riparazione e Consegna |
| Projector [PLED, PA5, PA7, PJD5 Series – except short throw models] | 2 Anni di Garanzia Ritiro, Riparazione e Consegna [Lampada 1 Anno o 1000 ore] |
| Projector [PJD5 Series short throw models, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series] | 3 Anni di Garanzia Ritiro, Riparazione e Consegna [Lampada 1 Anno o 1000 ore] |
| Projector [LED M / LS5 Series Projectors] | 2 Anni di Garanzia Ritiro, Riparazione e Consegna [Light Source 2 Anno o 20000 ore] |
| Projector [Laser / LED X / LS60 & LS61 Series Projectors] | 3 Anni di Garanzia Ritiro, Riparazione e Consegna [Light Source 3 Anno o 20000 ore] |
| Smart Display [VSD] | 2 Anni di Garanzia Ritiro, Riparazione e Consegna |
| Digital Pen WhiteBoard | 2 Anni Con Sostituzione |
| Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc.] | Uguale alla Garanzia del Prodotto |
| Peripherals [Wifi Modules, VB-Series and all other electronic peripherals] | 2 Anni Con Sostituzione |
| Large Format Display [Up to and including 55"] / Slot-in PC / TeamJoin | 3 Anni di Garanzia Ritiro, Riparazione e Consegna |
| Large Format Display [Larger than 55"] | 3 Anni di Garanzia Ritiro, Riparazione e Consegna |
| ePosters [Up to and including 55"] | 3 Anni di Garanzia Ritiro, Riparazione e Consegna |
| LED Display / Interactive Flat Panel | 5 Anni On Site |
| LED Display [LDP Series, LDS135-151] | Riparazione o sostituzione in loco per 5 anni |
| LED Display [LDM Series, LDC Series, LDS135-152, LD135-153] | Riparazione o sostituzione in loco per 3 anni |
| ePosters [10"] | 2 Anni di Garanzia Ritiro, Riparazione e Consegna |
| Tutti i gruppi di prodotti | Sostituzione entro 14 giorni dalla data d'arrivo (DOA) |
Customer Service For All Countries - Please click here to find the correct contact details of your respective Call Desk or Service Centre.
How to get service:
For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:
To obtain warranty service, you will be required to provide:
- The original dated sales slip. (Invoice or Proof of purchase)
- Your name.
- Your address.
- The serial number, IMEI number and the model number of the product.
- A description of the problem.
- Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.
For DOA cases apart from above the followings are also required:
- A photo showing the defect symptom.
- A photo of the unit serial number with the barcode.
- A photo showing the condition of the original container.
For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.
If the warranty on your product has already expired:
In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.
-
How to get service:
Read MoreFor information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:
To obtain warranty service, you will be required to provide:
- The original dated sales slip. (Invoice or Proof of purchase)
- Your name.
- Your address.
- The serial number, IMEI number and the model number of the product.
- A description of the problem.
- Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.
For DOA cases apart from above the followings are also required:
- A photo showing the defect symptom.
- A photo of the unit serial number with the barcode.
- A photo showing the condition of the original container.
For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.
-
If the warranty on your product has already expired:
Read MoreIn case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.