For iOS users to update myViewBoard Whiteboard, please check for the latest version from the App Store and update the app from the App Store directly. 1. Open the App Store on the iPad and tap the Account icon in the upper-right corner. 2. Scroll down or search for the application – "myViewBoard Whiteboard”. 3. Tap UPDATE. ...
For users who connect PC devices to the ViewBoard with HDMI and USB Touch cables, it is advised to plug in the cables first, then start our myViewBoard Whiteboard for Windows application. The computer needs to enable touch drivers to receive feedback and use features (such as "use finger to move canvas") in different ViewBoard settings....
The Windows 11 system has three-finger/four-finger gesture enabled by default. To change the default touch gesture settings on your Windows 11 Slot-in PC, please do the following: 1. Select Start > Settings > Bluetooth & devices > Touch. 2. Select Three- and four-finger touch gestures > Off.
When iOS users throw a photo or video using our Companion app to Whiteboard for Windows, sometimes the photo/video cannot be shared because the computer may not have the necessary software installed to decode the file format created by the iOS device (e.g., HEIF/HEVC format). To see photos/videos taken with iOS devices, please change the ca...
Participate Mode is a feature in Whiteboard for Windows, which requires: · Windows OS build version 1903 or later · Whiteboard version 2.41.5.0 or later To check the Windows OS build version, go to: Settings > System > About. To check the Whiteboard for Windows version: 1. Open Whiteboard for Windows. 2. ...
When YouTube content is protected by the content creator, the YouTube widget will show “Video unavailable” and the video will not play. YouTube is a third-party service so the content policy cannot be changed by the myViewBoard Suite. However, there are two alternative options: · Use the Embedded Browser to search for a YouTube ...
To enhance the performance of the Apple Pencil when writing in myViewBoard Whiteboard: 1. On your iOS device, go to: Settings > Apple Pencil > Scribble. 2. Disable Scribble.
Some pages might be blank when Whiteboard for Windows users import PDF files downloaded directly from Google Slides. The root cause is unsupported fonts in the Universal Windows Platform (UWP) provided by the Windows system. Currently, it is a limitation because our Whiteboard for Windows uses the PDF reader libraries listed belo...
For now, it is a limitation. Our Whiteboard series does NOT support opening multiple files, alternating tabs, nor multiple log-ins. Many myViewBoard users hope to utilize different tabs so they can easily switch between different lesson plans, and we hear you. Stay tuned for more myViewBoard Suite features that will continue to amaze you...
For many myViewBoard users, the Whiteboard for Windows software automatically updates monthly so the user can always have the best user experience. In the next release (v.2.61), there will be an update to Certificate Authenticator in Whiteboard for Windows which will require the user to grant administrator privileges for the update. Fo...