Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is to look in the user guide for your particular model.
If the external monitor/ projector is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function. Laptop manufacturers have different methods to activate an external monitor. Refer to the laptop's user guide/manual or the manufacturer for instructions to activate the video port for...
Please go to Projector Distance Calculator. Enter the desired distance from the screen to calculate the image dimensions. Try different distance values until you find the desired image size.
The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping instruction at ViewSonic product download page. <Note> It is recommended that you use an authentic ViewSonic replacement lamp.
Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/
If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the projector; so it is strongly recommended that the unit be sent in for service to replace the fan. If it seems like there is something hitting the fan blades it could mean that there is an obstru...
Please do the following check: Make sure there are no obstructions in the way of the IR receiver on the device. Move closer to the receiver (within 23 feet) or change the angle (within 30 degrees) to the receiver. Replace the batteries. Even if lights on the remote control are on, weak batteries may still cause the remote control to oper...
The projector's image size is determined by the distance between the projector itself and the screen. You can adjust the screen size by repositioning the projector, the image size and the distance needed will be shown in the projector user's manual. Some projectors also come with a zoom ring for the finer adjustment.
Open the projector Menu and go to System Setting: Basic> Projector Position and choose one of the four available options: Front Table Rear Table Ceiling Front Ceiling
Make sure the signal cable is securely connected. 2.Try another video input source or cable or device to crosscheck. 3.Check the current resolution and refresh rate set in the graphic card or video source is compatible with the projector. You can refer to refresh rate setting video. How t...