If you are experiencing problems using HDMI input, suggest do the followings: Please check below on monitor: Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC. Please check below on PC: Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...
On some monitors, there is a power button lock that locks the power and power button in the ON position. There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu. Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds. OSD Lock: ...
In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage. If this did not occur in the past but appeared recently, please contact ViewSonic service center.
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
Please refer to this FAQ section 1 and set to recommended display resolution.
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
If you're not able to install your monitor drivers with the driver pack "Standard Monitor Driver Signed Windows 10 x64 " downloaded from ViewSonic website, please follow below instruction to manually install Win10 x64 driver. 1. Download the attached ZIP file including monitor drivers to your PC and extract it. 2. Under "Control Panel",...
1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.
Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.
These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...