Solution

Step 1: Turned on power to ensure all modules of the LED display are working properly. Used Vacuum Suction Tool to remove and reinstall any required LED modules

Step 2: Dehumidification Maintenance

Step 3: “Customer Maintenance Notice” explained to customer onsite. User reminded how to turn on/off the display (partition power)

Step 4: Check for Firmware updates (via OTA)

Step 5: Select your product on Product Page to check for the latest Software Version(s)

Step 6: Brightness Calibration (Click for video link)

Step 7: Seam Line Brightness Adjustment (Click for video link)