How can I use remote control to freeze IFP5550/IFP6550/IFP7550/IFP8650 screen?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. On IFP 50, 50 Gen 1, 50-2, 50 - Gen 2 , 50-2EP and 70 models, you can press remote control S.MODE button.   On 50-3, 50- Gen 3 an...

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below:   You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the font panel but...

What to do if an error message "No signal" appears on my IFP while connecting to an external device?

Please check IFP/device/cable:   1.Check settings on IFP. a. Please check and make sure the correct input source is selected. b. Try different HDMI port on IFP.   2.Please check setting on laptop/PC.    If a Windows-based notebook is connected, press "Windows Key + P" and make sure the Project       settings is either on Duplicate or Ext...

Can I use a 7 meters USB cable to connect USB touch to my IFP display?

According to USB 2.0 SPEC, the maximum USB cable length is 5 meters and that’s why we provide one 5 meters USB cable along with IFP display. If you need a USB cable longer than 5 meters, please use self-powered USB hubs or active (repeater) cables.

Can CDE7061T VGA out show the annotation layer to second display?

No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.