Normally updates happen in the background when you close and reopen your computer's browser. If you haven't closed your browser in a while, you might see a pending update. To see which updates are available follow the steps below: 1. On your computer, open Chrome. 2. At the top-right, look for the myViewBoard icon. 3. If an update is pend...
Here are our system requirements for myViewBoard on Windows: myViewBoard system minimum requirements Processor: Intel Core i5 x86 CPU RAM: 8 GB OS System: Windows 10 Pro Disk Memory: SSD For more information, see the myViewBoard wiki: https://wiki.myviewboard.com/MyViewBoard_for_Windows
The myViewBoard app supports iOS 9.0 and newer.
You may be temporarily experiencing issues connecting to the internet or to our directory service servers. Please check the following: 1. Make sure you have good Internet connectivity Check to see if you are able to visit other websites normally (e.g., https://myViewBoard.com) 2. On your computer, disable and then enable the in...
It is suggested that you use Google Chrome Browser with myViewBoard.com as most features are only available on Chrome.
iPhone and iPad users have to enable pop-ups to join Quiz when using the Safari browser. Go to: Settings > Safari Find "Block Pop-ups". It is set to ON by default. Unblock it.
For myViewboard Windows users, the current production version is limited by the Chromium Embedded Framework (CEF) and cannot support MP4 videos in codec H.264. Users can either download the MP4 in another codec, or choose to play the YouTube video in another application (outside of myViewBoard). Please check the video codec, and then c...
*Please update to version v.2.19.16 or later to enable this feature on a ViewSonic ViewBoard. To use writing recognition, users will need to download and activate the appropriate language pack when the ViewBoard is connected to the Internet. If you see the below message, it indicates that a language pack has not been downloaded yet. ...
Issue Description Users may experience blurry icons when using the myViewBoard for Windows application after scaling from an HD screen to a 4K screen on an extended display setup. Similar issues may occur when users extend their PC display to a ViewBoard with a larger screen and higher resolution. Please note: The objects on the canva...
The Live Caption feature has been available in myViewBoard for ViewBoard since version 2.19.10. Entity Users can request access to Live Captions by having an Entity admin contact myViewBoard Support. This feature is available exclusively to Entity accounts. Please note: The Live Caption feature is license-based and requires annual rene...