What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

What to do when the touch function gets no response from all input sources on my IFP5550, IFP6550, IFP7550, IFP8650?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3,  IFP70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70   Please press the following front panel button combination in sequence to unlock the touch function.   “VOL+”, “VOL+”, “VOL+”, “SETT...

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room.  For example, students in elementary schools will have a lower average height compared to high school.  Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

Where can I get more info for suitable slot-in PC with IFP7550?

Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController.   <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

How can I update preloaded apps on IFP?

When there is newer version, below Apps will be updated after connected IFP to internet.   AirPlay Whiteboard for Android vCastReceiver myViewBoard Manager myViewBoard Live myViewBoard Display