Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.
No, as Linux system should automatically identify and recognize the monitor.
Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate. You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE If possible, please connect monitor to another device with different input. If above doesn’t help, please contact ViewSo...
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...
Please refer to this FAQ section 1 and set to recommended display resolution.
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
If the image doesn’t fit the screen, please do the following: 1.Check the applied resolution to make sure that they match the settings recommended in the user guide. To check the resolution in Windows: (1)Settings > Display > Click on the display that user wants to change the setting (2)Change the display resolution for ...
1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...
If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion. 1.Adjust setting on the PC/laptop: (1)Set native resolution of monitor in your PC/laptop's Display settings. (2)Change Scaling in Display settings. Use the graphic card software to change ...