myViewBoard preinstall version dates back to v.1.31.5, need to be reinstalled.

The best way to solve this issue is to uninstall myViewBoard on your PC or slot-in PC, and then download the latest version on myViewBoard.com.

Step1: Properly uninstall the pre-install version

Step2: Download the latest version from the official website.
Step3: Once you reinstalled the latests app, you will be able to use your myViewBoard Whiteboard directly.