Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

How to check graphics card drivers in Windows?

1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.

What to do if there is flickering image with my monitor?

Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate.  You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE   If possible, please connect monitor to another device with different input.   If above doesn’t help, please contact ViewSo...

What to do when there is no display from my monitor?

Please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. By default LED indicator will light up when the monitor is powered on. If no LED indicator lights up, please try another power outlet first.   If above doesn’t help, please contact ViewSonic service center. 

How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE

How to solve the problem with my monitor as it turns off automatically?

If the monitor turns on briefly, then turns off, check the following: Make sure the power cable is securely connected. Turn off the monitor, unplug the power cable for 15 seconds and plug the power cable back then turn on. Check the video cable and make sure it is connected on both ends securely.           Reset the factory default ...

How to restore the default settings of my monitor?

Please follow below steps:   Open OSD menu:               (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the                     monitor.               (2) For monitors with buttons behind the monitor, press the second button from the top.                (3) For monitors with a joystick...

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.