If students are unable to sign into the ClassSwift Participant Page, here are some possible scenarios and troubleshooting steps you can guide them through:

• "Bad Request" Error Message

If a student encounters a "Bad Request" error message while trying to log in to the ClassSwift Participant Page, it typically means there's an issue with the request sent to the server. You can guide the student to try the following steps to resolve the problem:

1. Clear the browser cache and cookies, then attempt to log in again.
2. Try using a different browser or using the browser in private/incognito mode to see if the issue persists.
3. Check for any browser extensions or add-ons that could be interfering with the login process.
4. Ensure the browser is updated to the latest version.
5. If none of the above steps resolve the issue, try using a different device or network.

If the issue still persists, please gather additional details about the error (such as screenshots or steps to reproduce the issue) and email them to classswift.support@viewsonic.com for further assistance.

• Other Error Messages

If students are unable to log in to the ClassSwift Participant Page but are unsure of the specific reason for the login failure, you can guide them to try these steps:

1. Double-check that the username and password entered are correct.
2. Verify that the internet connection is stable, or try connecting to a different network.
3. Restart the device.

If the problem continues, please provide additional details about the error (such as screenshots or steps to reproduce the issue) and email them to classswift.support@viewsonic.com for further assistance.