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How do I disable the Android OS in IFP?

Please follow below instructions to disable the Embedded Player(Android OS).   Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Go to “Player Settings"-> "Embd Player" and turn it to OFF by using the direction button on remote control, choose OK button when prompt confirm messag...

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

How can I setup touch on extended display?

Please refer to this video.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

Where can I get more info for suitable slot-in PC with IFP7550?

Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.

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