1. Press the menu button on the projector or the remote control and then navigate to the Advanced Settings. 2. Select to restore factory default settings. Note: Some models may have the reset option in a slightly different location. Please check the user guide for specific steps.
Please refer to this FAQ.
1.Please increase the Contrast and Brightness in OSD menu. 2.Check the light source level and make sure it’s on Full or Normal. 3.Turn off or reduce environmental luminance where the projector is in use.
On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the network feature that had been enabled. The feature can be disabled by selecting Menu>Option>Network > Off. If the Network feature is enabled then expect the fan to remain on at a lower speed w...
Please check below: 1.Plesae refer to the user guide and adjust Aspect ratio with example below. 2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.
Please connect the projector to a different AC outlet. Connect the projector to another computer/player. In case above crosscheck remains the same result, please contact ViewSonic service center.
There are some possible reasons caused, please check below first: <Airflow> Air Flow is important for cooling: Please make sure the intake and exhaust vents are free from obstruction. Make sure the projector is not enclosed or right against a wall - it needs ventilation space. Don’t place the projector on top of other electr...
1. To change the image orientation on the projector, check the projector remote for a button that says “My Button” and press it to change image orientation. This button is customizable but by default it will be set to change the image orientation. 2. Open the projector Menu and go to System Setting: Basic> Projector Position and choose one ...
Please do the following check: Make sure there are no obstructions in the way of the IR receiver on the device. Move closer to the receiver (within 23 feet) or change the angle (within 30 degrees) to the receiver. Replace the batteries. Even if lights on the remote control are on, weak batteries may still cause the remote control to oper...
Before connecting two projectors to your Windows PC/laptop, please ensure your system can run multiple video outputs. 1. To check your graphics card's maximum number of output signals, please refer to the graphics card manufacturer like the example below. Dedicate Graphics Card Integrate Graphics Card 2. Make sure your devi...