How to do color calibration with my monitor?

Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE

Why Auto Image Adjust function is gray out in monitor OSD?

When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.

Why is there high pitched noise from my monitor?

In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage.   If this did not occur in the past but appeared recently, please contact ViewSonic service center.

Where to download ViewSonic monitor drivers for Win7 64-bits?

Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684

How to restore the default settings of my monitor?

Please follow below steps:   Open OSD menu:               (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the                     monitor.               (2) For monitors with buttons behind the monitor, press the second button from the top.                (3) For monitors with a joystick...

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

What to do if there is shadow or double image on screen?

This can be caused by a long cable or docking stations.   Longer cables may be prone to ghosting, lines, double images, or poor focus.  The improper shielding of the cables can cause a shadowing or ghosting effect also.    We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...

What to do when no video by using HDMI port?

If you are experiencing problems using HDMI input, suggest do the followings:   Please check below on monitor:   Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC.   Please check below on PC:    Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...