How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

Why can’t I run ViewSplit when connected to ViewSonic monitor?

Your ViewSonic monitor must be set to the Main display. To verify this please follow the steps below:     1. Right click on your desktop and select “Display Settings”.      2. Click on the display number at the top that you want to make the main display and check the “Make this my main display box” under Multiple displays.    3. If th...

What to do if there is vertical or horizontal line on my monitor?

1.If the line location is not fixed, please check and adjust firstly by following below methods:   (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable.   (2) Use another power outlet.   (3) Connect the monitor to another computer.   2. If the line location is...

What to do when there is no display from my monitor?

Please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. By default LED indicator will light up when the monitor is powered on. If no LED indicator lights up, please try another power outlet first.   If above doesn’t help, please contact ViewSonic service center. 

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to set landscape and portrait Mode?

Several ViewSonic LCD panels support both Landscape and Portrait modes.  If your LCD panel supports this feature, you can switch modes by turning the screen as shown in the diagram below. To change the image on the Windows Desktop, follow instructions below: Open the Start menu and click "Control Panel." Click "Adjust Screen Resolution"...

What to do when image is pixelated?

Set the resolution higher. Test the monitor on a different computer to isolate the problem.  Please follow the instructions below on how to change the resolution on a computer running Windows 10.   To change the resolution in Windows, do the following:  Right-click on an empty area of the Windows® desktop.  From the pop-up menu, select Di...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE

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