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What are the formats and maximum size do the USB and MicroSD reader on the LED projector support?

Please see the table below: Supported Size (Max. Size) NTFS Format FAT32 Format Read Write Read Write USB Memory Stick 256 GB V N/A V V USB HDD 2 TB V N/A V V Micro SD 256 GB V N/A V V Note: 1. Windows 10 built-in format tool only supports FAT32 format up to 32 GB. 2. Firmware upgrade only supports FAT32 format.

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

There is no video when using HDMI port

If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the HDMI cable, sometimes a cable may go bad. Try another signal type if available for example: VGA, DVI, DisplayPort. Test the projector on a different computer with a HDMI port to make sure...

What to do if the image shows keystone effect from the projector?

When you see below situation, please follow below instructions to adjust:   If the projector supports Auto Keystone or Vertical keystone, please try to turn on or manually adjust by referring to user guide. If possible, put the projector on the flat surface and make sure projector lens and screen are in a 90-degree angle.  

There are issues connecting an external monitor to a computer/projector

If the external monitor/ projector is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function. Laptop manufacturers have different methods to activate an external monitor. Refer to the laptop's user guide/manual or the manufacturer for instructions to activate the video port for...

What to do if there is a shadow or double image on the projector screen?

Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper shielding of the extension cables will cause a shadowing or ghosting effect due to mismatch of the input impedance between the video source, the video cable, and the projector. Please use th...

Noisy Fan

If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the projector; so it is strongly recommended that the unit be sent in for service to replace the fan. If it seems like there is something hitting the fan blades it could mean that there is an obstru...

Projector turns on initially but then cycles off

Projectors may shut off for a couple different reasons. If the projector over heats, check to see if there is enough ventilation for air to be circulated around the unit. Make sure fans are running and that there is no obstruction. Let it cool, clear obstructions and check fans when turning the unit back on. After market lamps may cause a...

How to play 3D content from Blu-Ray player to projectors?

1. Here are the hardware requirements to play 3D content below.     a. 3D ready projector     b. 3D Blu-Ray player     c. 3D content     d. Active 3D glasses 144Hz     e. HDMI Premium Certificate cable   2. Here is the playback process below.       a. Connect the 3D Blu-Ray player to the 3D capable projector via HDMI cable.       b. T...

Can I change the orientation of the projector when in use?

Please refer to user guide on page "Important Safety Instructions". Some projectors may be claimed to use at a limited angle dependent on the light source, such as lamp or LED.

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