Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/
If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the projector; so it is strongly recommended that the unit be sent in for service to replace the fan. If it seems like there is something hitting the fan blades it could mean that there is an obstru...
1. Press the menu button on the projector or the remote control and then navigate to the Advanced Settings. 2. Select to restore factory default settings. Note: Some models may have the reset option in a slightly different location. Please check the user guide for specific steps.
If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the HDMI cable, sometimes a cable may go bad. Try another signal type if available for example: VGA, DVI, DisplayPort. Test the projector on a different computer with a HDMI port to make sure...
Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper shielding of the extension cables will cause a shadowing or ghosting effect due to mismatch of the input impedance between the video source, the video cable, and the projector. Please use th...
Please go to Projector Distance Calculator. Enter the desired distance from the screen to calculate the image dimensions. Try different distance values until you find the desired image size.
Projectors may shut off for a couple different reasons. If the projector over heats, check to see if there is enough ventilation for air to be circulated around the unit. Make sure fans are running and that there is no obstruction. Let it cool, clear obstructions and check fans when turning the unit back on. After market lamps may cause a...
Or browse to your projector model in the Projector Accessories section of the ViewSonic Store. If a Long Throw lens is available for your projector, it will be listed on the online store. Note: A Long Throw Lens is not available for all ViewSonic projectors. To check availability, or to purchase a long throw lens, please contact ViewSonic...
1.If spot is only visible when projected image in defocus, it would not impact usage. 2.If spot is visible when projected image in focus, please contact ViewSonic Service center for help.
Please check below: 1.Plesae refer to the user guide and adjust Aspect ratio with example below. 2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.