Is VG2448 compatible with Auto Pivot function?

VG2448 doesn’t support Auto Pivot Function but integrated with below features instead. 1. VG2448 supports +/- 90 degree pivot, and users need to do manual adjust for screen rotate or OSD rotation. 2. There's "OSD pivot" option in OSD menu l   VG OSD tree

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

What is "Low Input Lag" and which one should I choose?

Input lag means the time difference between when user controls PC and sees the response on monitor.      There is a trade-off to picture/video performance. If no particular demand, it is suggested to set it to off.

Why my ViewSplit template is not being centered properly?

If you run into the templates not being centered properly, please follow the below steps:       1. Right click on the desktop icon of ViewSplit and Select “Properties”.    2.When the properties window pops up select the tab “Compatibility”. 3. Select “Change high DPI settings”.    4.Check the “Program DPI” box and the drop down “I op...

Why can’t I run ViewSplit when connected to ViewSonic monitor?

Your ViewSonic monitor must be set to the Main display. To verify this please follow the steps below:     1. Right click on your desktop and select “Display Settings”.      2. Click on the display number at the top that you want to make the main display and check the “Make this my main display box” under Multiple displays.    3. If th...

Is XG2401/XG2402/XG2701/XG3202-C compatible with the resolution 1920x1080@144Hz connected in HDMI?

  ViewSonic XG2401/XG2402/XG2701/XG3202-C can support the resolution 1920x1080@144Hz in HDMI.   However, to enable 1920x1080@144Hz, there'll be some requirements except for the monitor.   1. Graphics card/Laptop: Must support HDMI 1.4 output with 340MHz pixel clock or HDMI 2.0 output capability.   2. HDMI cable: It's suggested to connect...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

Why sharpness setting in OSD menu is grey out on my XG2702 and VA2719-2K-SMHD?

When resolution is set in native resolution (1:1), both Sharpness and Overscan option in OSD will be grey out.

How to install the base on VX2476/VX2776/VX3276 series monitors?

You can refer to this video. 1. Lay the monitor unit face down on a flat surface, using the soft bag received or a soft material to avoid damaging the screen. 2. Insert and align the Neck of the stand (Do NOT attach the base to the neck) into the stand slot on the display. 3. Firmly push the neck into the slot while securing t...

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