The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
If you're not able to install your monitor drivers with the driver pack "Standard Monitor Driver Signed Windows 10 x64 " downloaded from ViewSonic website, please follow below instruction to manually install Win10 x64 driver. 1. Download the attached ZIP file including monitor drivers to your PC and extract it. 2. Under "Control Panel",...
Please follow below steps: Open OSD menu: (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the monitor. (2) For monitors with buttons behind the monitor, press the second button from the top. (3) For monitors with a joystick...
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...
Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.
1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.
On some monitors, there is a power button lock that locks the power and power button in the ON position. There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu. Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds. OSD Lock: ...